Healthcare faces dramatic changes in customer behavior, market dynamics and regulatory demands. Healthcare organizations need to be both cost effective and innovative, rebalance towards growing profit pools, implement viable leadership strategies for emerging markets, realign go-to-market systems, and address the needs of a growing range of constituents. Hospitals recognize they need to deliver greater value and higher quality of care in a controlled budget. All subsectors of the healthcare industry must take action to address the changing environment and embrace adapted leadership.

Participants develop a solid understanding of what constitutes effective and accountability leadership.

Sharing this journey with managers, executives and leading physicians from other hospitals, who are facing similar challenges, only helped to enrich the quality of learning.